Terms and Conditions

Last updated: October 03, 2020

Please read these terms and conditions carefully before using Our Service.

We want to welcome everybody with warm hands to our online store for better and cheap shopping, but we also operate under some governing terms and again, Welcome to Virtual Basket Hypermarket Pty Ltd (reg: K2020519424). A private company with limited liability duly incorporated in the Republic of South Africa, the page/website or company provides products and service to you when you visit or shop at Virtual Basket Hypermarket under certain regulations.


These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

The Website enables you to shop online for an extensive range of consumer goods.

Intellectual Property/Copyrights

All contents included is or made available through any Virtual Basket Hypermarket, including Copyrights, in all materials, including trademarks, logos, photographs, images, text and other graphics which form part of the webpage are wholly owned and managed by Virtual Basket Hypermarket as a lawful user. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised company representative.

Registration and use of the website using your personal information

Only registered users may order Goods on the Website. To register as a user, you must provide a unique username and password and provide certain information and personal details to Virtual Basket Hypermarket. You will need to use your unique username and password to access the Website to purchase Goods. You agree and warrant that your username and password shall be used for personal use only and not be disclosed by you to any third party. You agree to notify us with immediate effect after suspecting any unauthorised usage of your username and password and to take steps to mitigate any resultant loss or harm As You will also be liable for any order payments made fraudulently using your username and password.

We agree to treat your personal information as strictly confidential, save where we are entitled to share it as set out in this policy, take appropriate technical and organizational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access, provide you with access to your personal information to view and/or update personal details, immediately notify you if we become aware of any unauthorised use, disclosure or processing of your personal information and provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request. Upon your request, immediately return or destroy all your personal information in our possession or control.

Virtual Basket Hypermarket commits to never sell or make your personal information available to any third party other than as provided for in this policy.

Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our lack of slight diligence.

This website may make use of “cookies” to automatically collect information and data through the standard operation of the Internet servers.

The Virtual Basket Hyper Stock Shopping, availability and making a purchase.

All registered users may/or can make a purchase of good presented as available from our website. In the event where presentation might be made erroneously, it is within the company’s rights to immediately notify you that the stock is unavailable and it depends on the availability of goods from making an order, to a payment in order finalize a purchase including delivery.

Prior to delivery of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery of the Goods, you may return the Goods only in accordance with the Returns & Refunds Policy.

Placing Goods in a Wishlist or shopping basket without completing the purchase process does not initiate an order for such Goods, and as such, Goods may be removed from the shopping basket if stock is no longer available or the price thereof might change without notice to you. You cannot hold Virtual Basket Hypermarket liable if such Goods are not available or are not available at the price when you complete or attempt to complete the purchase process at a later stage.

All Television orders will be subject to the condition that we obtain from you your valid TV license number and your account holder ID as per the country’s TV License regulations. If we do not receive your TV license number and your account holder ID, or your TV license number cannot be validated, your TV Order will be immediately cancelled, and refunds paid back to your method of payment used to purchase the unit.

We undertake to take reasonable efforts to always monitor our stock levels and ensure that when a particular product is no longer available is taken out of the website or labeled as out of stock. You also admit that stock of all Goods displayed or being sold is limited and that is within our rights to change pricing at any time without a notice.


Virtual Basket Hypermarket sells liquor for home consumption only for all customers over the age of 18 as regulated by the Liquor age regulation within the borders of the Republic of South Africa. It is an offence in terms of South African liquor legislation for any person under the age of 18 to purchase, or attempt to purchase, liquor or to present false evidence of his/her age in order to access liquor and purchase liquor on behalf of any person under the age of 18 years.  And we are duly committed to comply with the law as per our liquor license agreement and liquor legislation of the country. Any persons taking delivery of liquor is requested to present his/her identification for confirmation of age.

We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website which are not due to our gross negligence, we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save /in the case of any incorrect purchase price / to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns & Refunds Policy.